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中南大学学报(社会科学版)
ZHONGNAN DAXUE XUEBAO(SHEHUI KEXUE BAN)

2017年01月第23卷第1期
   
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文章编号:1672-3104(2017)01-0074-08
 
服务型领导与下属工作绩效的跨层分析——以心理安全为中介
 
颜爱民1,肖遗规1,唐明2
 
(1. 中南大学商学院,湖南长沙,410083;2. 长沙市委组织部,湖南长沙,410013)
 
摘  要: 已有研究表明服务型领导对下属工作绩效具有积极作用,但对心理安全的影响以及对下属工作绩效的作用机制却有待深入研究。本研究基于社会交换理论,以我国政府基层组织的473名乡镇基层公务员的配对数据为对象,运用跨层次线性模型方法实证分析了服务型领导与下属工作绩效之间的关系、心理安全在二者之间的中介作用以及服务导向的调节作用。研究结果显示:服务型领导显著正向影响下属工作绩效;心理安全在其中发挥积极中介作用;服务导向在服务型领导与下属工作绩效二者间产生了显著的正向调节作用。
 
关键词: 服务型领导;工作绩效;心理安全;服务导向;公共组织
 
 
The cross-level analysis of servant leadership and employee’s job performance: Psychological safety as a mediating variable
 
YAN Aimin1, XIAO Yigui1, TANG Ming2
 
(1. School of Business, Central South University, Changsha 410083, China; 2. Municipal Organization Department of Changsha Government, Changsha 410013, China)
 
Abstract: Existing research showed that servant leadership had a positive effect on employee’s job performance, but the mechanism on psychological safety and service orientation remained to be studied further. Based on social mediating theory and on the data of questionnaires about 473 civil servants, the present study carries out an empirical research on the relationship between servant leadership and employee’s job performance, the mediating effect of psychological safety, and the moderation effect of service orientation in these relationships with HLM. The results show that servant leadership has a significant influence on employee’s job performance, that psychological safety mediates the relationship between servant leadership and employee’s job performance, and that service orientation positively moderates the relationship between servant leadership and employee job performance.
 
Key words: servant leadership; job performance; psychological safety; service orientation; public organization
 
 
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